Industry Best Practices

Fixing Weak Links: How To Promote Accountability In Your Service Team

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to...
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4 min read
Paper Work Order - Sep 19, 2017

5 Ways Paperwork is Delaying Your Billing and How to Solve Them

Over the last decade the business world has been experiencing a technological shift. With most information being created by or input into computer systems, digital documents have become the norm. Rightfully so, as it takes...
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2 min read
Paper Work Order - Sep 6, 2017

9 Issues Paperwork is Causing in Your Service Department

1. Late paperwork holds up your ability to invoice the customer
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4 min read
Industry Best Practices - Aug 15, 2017

5 Ways Digital Work Orders Can Supercharge Your Service Team’s Productivity

Paper Work Orders Slow You Down!
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2 min read
Industry Best Practices - Jul 26, 2017

The Sooner You Track These 3 Service Department KPI’s The Better

Success can be measured in a variety of ways. There are always metrics you can string together to make yourself look good, but consistently measuring relevant key performance indicators will give you an honest perspective on how...
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3 min read
Industry Best Practices - Jul 24, 2017

What Everybody Ought to Know About Aerial Work Platform Inspections

Equipment inspections are one of those routine tasks that are easy to overlook, but they are critical. Conducting proper aerial work platform inspections enables operators, mechanics and fleet managers to better maintain their...
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5 min read
Industry Best Practices - Jun 22, 2017

Three Bad Habits You Should Look To Avoid In Your Service Business

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2 min read
Industry Best Practices - May 30, 2017

Customer Liability: Early Drop-Off Best Practices

Rental Management Magazine recently published an article by James Waite, a business lawyer with over 20 years experience in the equipment rental industry. The article “Dropping off equipment at a job site” addressed the following...
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3 min read
Industry Best Practices - Apr 25, 2017

Four Ways Preventative Maintenance Will Grow Your Bottom Line

You will have to spend money on equipment maintenance, but when you choose to spend that money could impact how much money you actually make. When it comes to equipment servicing, sooner or later you are going to be doing...
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4 min read
Industry Best Practices - Mar 13, 2017

Four Easy Ways to Find and Keep Great Technicians

Finding and keeping quality technicians is a challenge for equipment service companies. Attracting new talent can be tricky. With a shortage of skilled trades people available, companies are having difficulty acquiring new...
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