Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has been one of your top guys for a...

As a company grows their team, communication gaps can quickly grow between different sections of the company. One of the biggest gaps that develops in the rental industry is between the sales team and the operations team.

Augmented reality (AR) is radically changing the nature of training within the field service industry. Service technicians can now rehearse basic skills and repairs in simulated hazardous conditions without being endangered so...

 Everyday, Augmented Reality (AR) is becoming less “science fiction” and more of an essential element for enterprise growth as industries discover its various practical uses in the field. While many companies have had this...

 Many hands make lighter work, right? Not always…

 Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology has...

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel the...

 Over the last decade the business world has been experiencing a technological shift. With most information being created by or input into computer systems, digital documents have become the norm. Rightfully so, as it takes...

1. Late paperwork holds up your ability to invoice the customer