Industry Best Practices

The Sooner You Track These 3 Service Department KPI’s The Better

Success can be measured in a variety of ways. There are always metrics you can string together to make yourself look good, but consistently measuring relevant key performance indicators will give...
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3 min read
Industry Best Practices - Jul 24, 2017

What Everybody Ought to Know About Aerial Work Platform Inspections

Equipment inspections are one of those routine tasks that are easy to overlook, but they are critical. Conducting proper aerial work platform inspections enables operators, mechanics and fleet managers to better maintain their...
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5 min read
Industry Best Practices - Jun 22, 2017

Three Bad Habits You Should Look To Avoid In Your Service Business

 
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2 min read
Industry Best Practices - May 30, 2017

Customer Liability: Early Drop-Off Best Practices

Rental Management Magazine recently published an article by James Waite, a business lawyer with over 20 years experience in the equipment rental industry. The article “Dropping off equipment at a job site” addressed the...
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3 min read
Industry Best Practices - Apr 25, 2017

Four Ways Preventative Maintenance Will Grow Your Bottom Line

You will have to spend money on equipment maintenance, but when you choose to spend that money could impact how much money you actually make. When it comes to equipment servicing, sooner or later you are going to be doing...
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4 min read
Industry Best Practices - Mar 13, 2017

Four Easy Ways to Find and Keep Great Technicians

 Finding and keeping quality technicians is a challenge for equipment service companies. Attracting new talent can be tricky. With a shortage of skilled trades people available, companies are having difficulty acquiring new...
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2 min read
Industry Best Practices - Jan 27, 2017

Schrödinger's Bobcat: Is Your Fleet Dead or Alive?

 Fans of the hit show, The Big Bang Theory, may have already heard of the concept of Schrödinger’s Cat. For those who are unfamiliar with the concept, Schrödinger’s Cat is a famous quantum mechanics theory in which a cat is...
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