Industry Best Practices

Unlocking The Full Potential Of Your Software By Busting The 10% Myth

 There is a popular urban myth that humans only use 10% of their brain...
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3 min read
Rental Growth - Jul 27, 2018

Using Rental Fleet Management Software to Make Educated Decisions

 I remember the day that two full truckloads of new equipment arrived. Mechanics, dispatchers, managers, yard guys, and some salesmen gathered and admired the new equipment. I was filled with pride.
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7 min read
Industry Best Practices - Jun 24, 2018

Top Six Reasons Why Good Technicians Quit Their Jobs

Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has been one of your top guys for...
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4 min read
E-commerce - Jun 23, 2018

Renting Online: Speed Up Your Operations Team by Growing Your Sales Team

As a company grows their team, communication gaps can quickly grow between different sections of the company. One of the biggest gaps that develops in the rental industry is between the sales team and the operations team.
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3 min read
AR - May 4, 2018

Three Ways AR and WOMS Supercharges Field Service Training

Augmented reality (AR) is radically changing the nature of training within the field service industry. Service technicians can now rehearse basic skills and repairs in simulated hazardous conditions without being endangered so...
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5 min read
Industry Best Practices - Feb 15, 2018

AR: The Future of Field Service

 Everyday, Augmented Reality (AR) is becoming less “science fiction” and more of an essential element for enterprise growth as industries discover its various practical uses in the field. While many companies have had this...
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4 min read
Industry Best Practices - Jan 12, 2018

Six Questions Dispatchers Can Ask to Better Manage Service Calls

 Many hands make lighter work, right? Not always…
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4 min read
FleetLogic - Nov 6, 2017

Artificial Intelligence Can Empower Field Service and Enhance Customer Experience

 Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology...
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3 min read
Industry Best Practices - Oct 12, 2017

Fixing Weak Links: How To Promote Accountability In Your Service Team

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel...
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4 min read
Paper Work Order - Sep 19, 2017

5 Ways Paperwork is Delaying Your Billing and How to Solve Them

 Over the last decade the business world has been experiencing a technological shift. With most information being created by or input into computer systems, digital documents have become the norm. Rightfully so, as it takes...
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