Industry Best Practices

Top Six Reasons Why Good Technicians Quit Their Jobs

Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has...
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FleetLogic

Artificial Intelligence Can Empower Field Service and Enhance Customer Experience

 Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of...
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Industry Best Practices

Fixing Weak Links: How To Promote Accountability In Your Service Team

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to...
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3 min read
Industry Best Practices - Jul 24, 2017

What Everybody Ought to Know About Aerial Work Platform Inspections

Equipment inspections are one of those routine tasks that are easy to overlook, but they are critical. Conducting proper aerial work platform inspections enables operators, mechanics and fleet managers to better maintain their...
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4 min read
Industry Best Practices - Mar 13, 2017

Four Easy Ways to Find and Keep Great Technicians

 Finding and keeping quality technicians is a challenge for equipment service companies. Attracting new talent can be tricky. With a shortage of skilled trades people available, companies are having difficulty acquiring new...
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