TRIZ, Telematics and Texada

Is this the real life? Is this just fantasy? The four members of British rock band Queen could be forgiven for asking themselves those questions,...

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Systematic Over-Simplification

Texada Software is known for delivering unparalleled service to rental, construction asset management and field service companies. Upon joining...

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Top Six Reasons Why Good Technicians Quit Their Jobs

Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him....

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Three Ways AR and WOMS Supercharges Field Service Training

 

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Six Questions Dispatchers Can Ask to Better Manage Service Calls

 Many hands make lighter work, right? Not always…

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Artificial Intelligence Can Empower Field Service and Enhance Customer Experience

 Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services,...

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Fixing Weak Links: How To Promote Accountability In Your Service Team

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among...

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5 Ways Paperwork is Delaying Your Billing and How to Solve Them

 Over the last decade the business world has been experiencing a technological shift. With most information being created by or input into...

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The Sooner You Track These 3 Service Department KPI’s The Better

Success can be measured in a variety of ways. There are always metrics you can string together to make yourself look good, but consistently...

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Four Easy Ways to Find and Keep Great Technicians

 Finding and keeping quality technicians is a challenge for equipment service companies. Attracting new talent can be tricky. With a shortage of...

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