What is Field Service Management and how does it apply to equipment rental industry?

Rental companies track equipment maintenance in different ways. Some still use pen and paper, email, phone calls, text messages, spreadsheets, or homegrown systems. Others have tapped into modern...
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4 min read
Industry Best Practices - Jan 12, 2018

Six Questions Dispatchers Can Ask to Better Manage Service Calls

Many hands make lighter work, right? Not always…
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4 min read
FleetLogic - Nov 6, 2017

Artificial Intelligence Can Empower Field Service and Enhance Customer Experience

Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology has...
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4 min read
Industry Best Practices - Aug 15, 2017

5 Ways Digital Work Orders Can Supercharge Your Service Team’s Productivity

Paper Work Orders Slow You Down!
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2 min read
Industry Best Practices - May 30, 2017

Customer Liability: Early Drop-Off Best Practices

Rental Management Magazine recently published an article by James Waite, a business lawyer with over 20 years experience in the equipment rental industry. The article “Dropping off equipment at a job site” addressed the following...
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