1. Late paperwork holds up your ability to invoice the customer
When you have piles of paperwork waiting to be processed, your billing process on each of those jobs is being delayed.
Whether it is lost on the road or just gets buried in stacks of paper, physical documents go missing all the time.
Seriously, have you ever thought about how much space is wasted on filing cabinets. Entire rooms are dedicated to keeping physical records that could be stored in the cloud.
If you have to dispatch a technician to a job without a work order they will likely do the job but come back with little to no record of what they did or the parts they used.
Digging through poorly organized filing cabinets looking for a specific contract can sometimes take hours to track it down.
If you order parts from a vendor once a week but you don’t know exactly what you need because you’re waiting on paperwork you can end up short on parts you need and with unnecessary overstock.
Teams working in the field visit the office once or twice a day, making it hard hard to properly assign new work or make adjustments to routes mid day.
Work orders often come back with vague notes that were scribbled down in a hurry. This takes extra time for administrative staff to decode before they can process it.
When you have piles of paperwork waiting to be processed, your billing process on each of those jobs is being delayed.