“As soon as I decided I was opening up my own business, the choice was
obvious. After all these years of being away, I went right back to Texada. It’s much more user-friendly.”Bob Gross
President, Lift Services Inc.
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Specialty: Aerial Lift Rental Area Served: Windsor, ON |
Company Size: 10 Employees |
Meet Lift Services Inc.
Bob Gross is a seasoned professional in the business of renting and selling new and used equipment. As the president of LSI Lift Services, specialists in providing aerial and forklifts, his equipment shop serves a growing customer-base in Windsor, Ontario.
If you’re looking for an odd-sized piece like a 150’ boom lift, Bob Gross has the experience to get you the right equipment for your job.
The Situation
A key aspect to managing Bob’s business effectively is maintaining sound inventory control. Systematic Rental Management (Texada SRM) helps him track his inventory by categorizing pieces of equipment so he can locate them quickly. “I can find out what units are available without a lot of searching,” he said. “I can also see where the units are and anticipate off-dates on other rentals I will need in the future. SRM is a very accommodating system.”
Bob also relies on the reporting feature to keep himself current on business activities. “I definitely use my inventory reports for inventory out and inventory on-hand, my billing to date, daily billings, customer sales per month and revenue per month. I deal with a lot of re-rentals and the reporting helps me to focus on where I need to be on my incomes over a month period,” he said.
Having a user-friendly system though was at the top of his list of must-haves. “When I started 12 or 13 years ago, we used SRM. Then we were acquired by a major company that used a different system. Later on, we were acquired again by another company that used something else. As soon as I decided I was opening up my own business, the choice was obvious. After all these years of being away, I went right back to Texada. It’s much more user-friendly.”
“I believe in Texada SRM. It’s going to help me grow my company”
Bob Gross
President, Lift Services Inc.
Texada's Client Services team helps to keep his business running smoothly. “When I do run into any problems, such as a power failure or error on my part, I find their tech support is very good at getting back to me right away. Even if there is a problem outside of the services that Texada provides, they try to accommodate me,” Bob said.
Another feature he pointed out as a major benefit to his organization was the software’s ability to fax information to customers. “What’s nice about the software—a real bonus for us—is being able to fax out documents like invoices, packing slips and contracts to customers without having to use a separate fax machine. It’s all incorporated into the
software.”
Based on his past positive experience, Bob chose Texada to manage inventory control and run accurate reports for his own business. “I believe in Texada SRM. It’s going to help me grow my company.”
