Customer Support

Update on Support Improvements

Last year we communicated the significant investments we’ve made in improving the support experience we provide. I’ve had the opportunity to speak with many of you about these...
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6 min read
Industry Best Practices - Feb 27, 2024

2023 Year in Review

This is Ben Cox, Chief Product Officer here at Texada Software, sharing a recap of products and features we’ve launched in 2023! This past year, we focused on improving both our products and platforms - this includes improved web...
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3 min read
Industry Best Practices - Dec 1, 2023

Texada Pay: Streamline Your Payment Processing

Would you consider storing a gold bar in your desk drawer? How about with the office supplies in your office? You might be surprised to learn that a similar yet parallel scenario happens everyday, all the time.We are, of course,...
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2 min read
Industry Best Practices - Nov 6, 2023

The Value of Sharing Data Across Your Equipment Business

Organizations seeking to improve equipment business profitability and operational efficiency are discovering the value of sharing data across their rental, dealership, and servicing departments. Traditionally, equipment...
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5 min read
SaaS - Oct 24, 2023

Product Team Drives Innovation by Solving Customer Challenges

At the core of Texada Software is a drive to deliver high-quality, innovative products that integrate sales, service, and rental for equipment businesses, and our product innovation is led by the Texada product management team....
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1 min read
News - Oct 19, 2023

Texada Expands SaaS Platform into Additional Dealer Networks with CustomerTrax Acquisition

We are very happy to announce that Texada Software has acquired CustomerTrax, a leading CRM provider to various dealership groups. With the CustomerTrax acquisition, we look forward to accelerating the expansion of our...
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2 min read
News - Oct 9, 2023

Texada Announces Launch of Innovative Software Partnership Program

Texada, a leading provider of equipment industry solutions, is thrilled to unveil its Software Partnership Program, aimed at driving collaboration and innovation in the construction equipment sector. Texada's vision for this...
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2 min read
News - Oct 2, 2023

Equipment Dealers Meet Field Service Challenges with Mobile Applications

An important tool for heavy equipment dealers, mobile applications enhance customer satisfaction, reduce equipment downtime, and maximize overall operational efficiency for field service optimization.
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2 min read
Rental Growth - Sep 4, 2023

The 3 Key Advantages of Equipment Rental Management Software

Managing an equipment rental business can be a daunting task, with a large inventory to track, customer inquiries to resolve, and scheduling logistics to handle. However, using the right equipment rental software can make a...
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2 min read
SaaS - Aug 23, 2023

6 Reasons Leading Heavy Equipment Dealers Go Paperless

In today's digital age, businesses across various industries are embracing technology to streamline operations and improve efficiency. Equipment dealerships are no exception. By implementing a paperless system, these dealers can...
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